Hints and Tips

Your Yearly Reminder – Test Your Backups!

Now that the year is well underway, it’s time to make sure we start ticking off some of those jobs that can slip by so easily. One of those jobs that we’d like to mention is the old IT classic: testing your backups. Every business should have a comprehensive written strategy to prevent data loss, […]

What is a Professional Services Firm?

You might have read on our website the words ‘professional services firm’ when we describe who we help, and wondered what exactly that is… A professional services firm (PSF), also known as a professional services business (PSB), has a number of definitions depending on who you ask. The most formal definition is that it constitutes […]

Why Reusing Passwords is a Terrible Idea

In the modern world, we all have dozens, if not hundreds, of online services we log in to. From the daily occurrences like logging into our webmail to the once-a-quarter joy of signing in to our electricity provider’s online billing system, we are surrounded by usernames and passwords. The Problem with Reusing Passwords It’s tempting […]

Simple Automations: Email Rules

Following on from our previous blog post in the simple automation series, this week I want to give a reminder of one of the best bang for back automation we’ve found: email rules. What are email rules? Put simply, they are a predefined set of instructions as to what happens to any email received into […]

Our Five Favourite Business Books of 2021

I read a lot of books. The Dymocks in Melbourne’s CBD would be in my top ten list of favourite places in the world. I want to share with you five of my favourite business and productivity books from the last year, in case you’re looking for a bit of late summer reading. At Your […]

Simple Automations: Calendar Bookings

Today we’re going to go over one of the simplest automation opportunities any business can make: calendar bookings. We’ve all experienced the scenario: you need a video call with somebody, so you exchange a series of back and forth emails in order to arrange a mutually convenient time. It’s the norm, and it has worked […]

Microsoft 365 Features You Might Not Know About

The move to Microsoft 365 has been great for the productivity of businesses around the world, with increased reliability and accessibility for their email, calendars and file storage. Not to mention the year and a half we spent glued to Microsoft Teams. But did you know about all the other things you can do with […]

The 5 Biggest Corporate Email Mistakes

Email is perhaps the most important component of any professional organisation’s IT setup. As such, it deserves a regular check-up to make sure that best practices are being adhered to. Whilst it’s difficult to put a complete audit list in a blog post, here are the top five mistakes that we see most often. 1. […]

Curation, Customisation, and Creation – Finding Software For Your Business

Once your organisation has decided that it needs to fill a gap in its systems with a new piece of software, there are three main methods to getting software that works into the hands of your employees: curation (finding the off-the-shelf software that will suit you best), customisation (linking off-the-shelf software), and creation (building bespoke […]

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