Year: 2021

Simple Automations: Calendar Bookings

Today we’re going to go over one of the simplest automation opportunities any business can make: calendar bookings. We’ve all experienced the scenario: you need a video call with somebody, so you exchange a series of back and forth emails in order to arrange a mutually convenient time. It’s the norm, and it has worked […]

Customer Relationship Management: Why any CRM is better than no CRM

When we first meet with a new customer, one of the first things we do is ask them about their current use of software and information technology. This provides us with a baseline to improve against and allows us to form an IT strategy going forward. In smaller organisations, we commonly find that the business […]

Workplace Flexibility in Your Business

What is workplace flexibility? Workplace flexibility lets employers and employees adapt their working conditions to their needs, creating a healthier work-life balance. This is also commonly referred to as a flexible workplace or flexible work arrangements. What are the benefits of workplace flexibility? For you and your employees A healthy work-life balance benefits everyone. It […]

Repeatability, Testability and Improvability: The 3 Keys to Business Growth

We all intuitively know that having working systems in our business is fundamental to business success. But you may have wondered why that is the case. There are three abilities that having good systems gives you, and these abilities are the keys to business growth: repeatability, testability, and improvability. Repeatability The first ability granted by […]

Microsoft 365 Features You Might Not Know About

The move to Microsoft 365 has been great for the productivity of businesses around the world, with increased reliability and accessibility for their email, calendars and file storage. Not to mention the year and a half we spent glued to Microsoft Teams. But did you know about all the other things you can do with […]

The 5 Biggest Corporate Email Mistakes

Email is perhaps the most important component of any professional organisation’s IT setup. As such, it deserves a regular check-up to make sure that best practices are being adhered to. Whilst it’s difficult to put a complete audit list in a blog post, here are the top five mistakes that we see most often. 1. […]

Curation, Customisation, and Creation – Finding Software For Your Business

Once your organisation has decided that it needs to fill a gap in its systems with a new piece of software, there are three main methods to getting software that works into the hands of your employees: curation (finding the off-the-shelf software that will suit you best), customisation (linking off-the-shelf software), and creation (building bespoke […]

The Importance of People in Business Systems

When building systems for your business, it’s always handy to think of your business as a machine with inputs and outputs. Money comes in, your magic happens, and products and services go out. Of course, thinking at this high level isn’t useful for building systems, so we break down this machine into smaller machines that […]

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