Procedure Manual

Your Yearly Reminder – Test Your Backups!

Now that the year is well underway, it’s time to make sure we start ticking off some of those jobs that can slip by so easily. One of those jobs that we’d like to mention is the old IT classic: testing your backups. Every business should have a comprehensive written strategy to prevent data loss, […]

Repeatability, Testability and Improvability: The 3 Keys to Business Growth

We all intuitively know that having working systems in our business is fundamental to business success. But you may have wondered why that is the case. There are three abilities that having good systems gives you, and these abilities are the keys to business growth: repeatability, testability, and improvability. Repeatability The first ability granted by […]

The Importance of People in Business Systems

When building systems for your business, it’s always handy to think of your business as a machine with inputs and outputs. Money comes in, your magic happens, and products and services go out. Of course, thinking at this high level isn’t useful for building systems, so we break down this machine into smaller machines that […]

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