The $10 Rule

We all know, almost instinctively, that keeping customers happy is the key to repeat business and to the success of an enterprise. But what can the executive level of an organization do, in a concrete way, to allow the customer-facing members of that organization to make that happen?

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Updates after COVID-19

It has been just over a year now since I wrote a blog post about the changes Loop Foundry made due to COVID-19. This is just a brief update on how we’re working now that the situation in Tasmania has largely stabilised. Remote Working All Loop Foundry staff have continued…

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